Patient Centered Medical Home

What is a Patient-Centered Medical Home (PCMH)?

PCMH focuses on you as a whole person and uses a relationship-based approach to your health care. At Nevada Regional Medical Center, we will partner with you/your caregiver to provide the best possible care, recognizing that each patient has unique needs, cultures, values, and preferences.

PATIENT CENTERED CARE WORKS TOWARD:

· Expanding your access to resources

· Enhancing communication internally and externally

· Improving patient satisfaction

· Providing care management

· Engaging in continuous quality improvement

· Providing information/education in the language you prefer

· Focusing on Preventative Care & Annual Wellness Visits

WHAT YOU CAN EXPECT FROM YOUR MEDICAL HOME:

· Your team can answer questions and help you better understand your health

· If you need help from other doctors or resources, your team will provide assistance, support and follow-up for your on-going care



· If you are sick, we will do our best to see you on the day you call

· When you have concerns about your health, your team will work with you to find the best way to deal with them

· We offer a sliding fee discount program for medical care

· We offer onsite assistance for marketplace enrollment and resources for obtaining insurance coverage

· Availability for Social Services, Advanced Directive information & preparation and resources for at home concerns

HOW DOES MY MEDICAL HOME WORK?

· You have unique health needs. In your Medical Home, we care about you as a whole person

· Your Medical Home team can answer your questions to help you better understand your health care needs and assist you in designing goals to improve your health

· Your team can answer questions in person, by phone or through our Patient Portal. We also provide after-hours support

· If you need help from other doctors or resources, your team will be there to provide the support/follow-up you need

· Your Medical Home will work best if you provide us with your medical history

· Your team will track your progress to show you how your medical care is working

· Your Medical Home will provide you with high quality health care including up-to-date educational resources

WHAT YOU CAN DO TO HELP:

· Ask questions about your health

· Bring all your prescription medications, supplements and over-the-counter medications to each visit

· Tell the team about health care professionals you are seeing or have seen in the past; including if you are admitted/discharged at another facility, as well as any new medications or treatments

· Follow the health care plan you and your team talk about

· Share challenges and successes you have with your health care plan

· Let your team know if you are not satisfied with any part of your Medical Home so that they can make changes