Frequently Asked Questions

View and/or download a copy of our Privacy Policy, HERE.

Yes we do.

What insurances do we accept? Nevada Regional Medical Center and our system of clinics accept multiple insurance payments. To insure that they will cover services at our facility we would recommend that you contact your insurance company to make sure that our facility and physicians are on your insurance preferred provider list. This would eliminate any confusion and insure that they will pay the maximum amount according to your policy.

Admissions for Outpatient Services, Cashier,  Maternity Center, Med/Surg, and Surgery: Located in the center, on the east side of the hospital, is the main lobby entrance. Visitor and patient parking is available to the north, and handicap parking to the east of the building. Entrance Hours are 6:30 a.m.  – 5 p.m.

Emergency Room: Located on the east side of the hospital, to the north of the main lobby entrance. Visitor parking is available in the lot north of the entrance. The emergency entrance is open 24 hours a day.

Administration, Human Resources, Behavioral Health, Specialty, Professional Practice and Wound Clinics, Cafeteria and Medical Records: Located on the east side of the hospital, to the south of the main lobby entrance is the south tower door. Visitor and patient parking is available to the north of the building. Handicap parking is available to the east of the building. 

Due to COVID-19 safety precautions this entrance is temporarily closed.

At Nevada Regional Medical Center, we understand that the presence of family and friends is important to help the healing process.

Visiting hours are 8:00 a.m. to 5 p.m. each day.  

Special rules are being enforced due to COVID-19 safety precautions. At any time, NRMC reserves the right to refuse visitors.

Visitors for Acute Care:

• One visitor per patient, per day.
• Once the visitor leaves they cannot return that day.
• COVID-19 patients are allowed to have one visitor per day, but can only wave through the door…NO GOING IN THE ROOM.
• Comfort care patients can have up to 4 visitors at a time and can rotate in and out. 
• Overnight visitation is allowed for comfort care patients only and is limited to 2 persons. 

Visitors in the Maternity Center

For outpatient appointments, no visitors are allowed unless needed for mobility. 

For Labor, Delivery and postpartum care, one support person is allowed. Please bring everything needed with you as you will not be permitted to come and go throughout the day. Meals and drinks will be provided to the support person.

To view and/or download our machine-readable price list or use a price estimator tool, CLICK HERE.

You can remain clothed if you are not wearing any items with metal. Remember to wear pants without a zipper and a shirt with no buttons.

In most instances, a report should arrive within a week. You will be notified if there are circumstances that could extend this timeframe.

We do not require an order for a screening mammogram. However, the patient MUST supply a primary care provider for us to send the results to.

CT, MRI, Nuclear Medicine, and some Ultrasounds require a pre-authorization. In those cases, you will not be scheduled until the pre-auth has been completed by the ordering provider.

Monday through Friday 7 a.m. – 5 p.m.

Emergency Room and in-patient coverage is provided 24 hours per day. We want to accommodate your needs; if the times list for this exam does not work for you please contact us for additional options, 417-448-2468.

Monday through Friday, 8 a.m. – 3:30 p.m.

We want to accommodate your needs; if the times list for this exam does not work for you please contact us for additional options, 417-448-2468.

Monday through Friday, 8:30 a.m. - 3 p.m.

We want to accommodate your needs; if the times list for this exam does not work for you please contact us for additional options, 417-448-2468.

Yes we would happy to schedule those exams in the same day.

You will not need to bring anything specific with you the day of your mammogram exam. We will ask you a few questions to update our records recording your medical history. Questions you will be asked will be centered on your health history and will include: How old you were when you had your first menstrual cycle. How old you were with your first pregnancy. Do you have a family history of breast cancer? What was the date and year of your hysterectomy? Do you have a history of breast surgery? The answers to these questions will aide in performing your mammogram and help us know your risk factors.

Imaging studies will receive a bill from the hospital and a bill from the radiologist.  There will be two bills for each imaging study performed.  

Nevada Regional Medical Center's billing department is set up to send one bill for professional fees and a separate for facility fees. If you have any questions regarding your bill please contact the hospital by calling 417-448-3694.

NRMC's financial department is set up to process bills on a per visit basis. Each time you come to our facility we process your visit, if you are at our facility two times in one week you will receive a bill for each visit made during the week.

It is best to come to your appointment 15 minutes early. This will allow plenty of time to for you to register prior to your appointment time.

It is best if you can bring all of your medications (or photos of each bottle in which the name and dosage is visible) any time you visit the facility. This will insure that our records are update and don’t require you to have to remember the correct spelling, dose or instructions.

Nevada Regional Medical Center has trained financial counselors available to discuss your individual needs.

If you do not have insurance or will have difficulty in paying your portion of the bill, our counselor can assist you with your needs in making payment arrangements, reviewing for NRMC Financial Assistance Program or in case of hospital admission a referral for public assistance.

Regardless, patients will receive necessary medical care and the care will never be based on the patient’s ability to pay.

To connect with a financial counselor, call 417-448-3694.

View our financial assistance page, HERE.

To file a grievance with the following agencies please contact:

Nevada Regional Medical Center

Quality Supervisor at 417-448-3657 or 

Social Services Supervisor at 417-448-3682

Missouri Department of Health 

and Senior Services

Phone: 573-751-6400, Fax: 573-751-6010

912 Wildwood

P.O. Box 570, Jefferson City, Missouri 65102 

CMS contracted Quality Improvement Organization for Missouri 

known as KEPRO

Toll Free: 855-408-8557

TTY:  855-846-4776

Center for Improvement 

in Healthcare Quality (CIHQ)

Online: https://cihq.org/complaint

Phone: 512-661-2813

Fax: 805-934-8588

Mail to:

Center for Improvement in Healthcare Quality

P.O. Box 3620, McKinney, TX 75070

Attn: Chief Executive Officer